Dental practices
UK dental practices commonly run on a small number of established practice-management systems. That gives us a very useful place to start the payment review.
We start by understanding what you already use. Then we look at where the admin, cost or unnecessary duplication really sits — without assuming everything needs changing.
A payment terminal should not be another isolated device at reception or at the counter. Where the software supports it, payments can flow into the systems your team already uses, reducing duplicate entry, keying errors and end-of-day admin.
UK dental practices commonly run on a small number of established practice-management systems. That gives us a very useful place to start the payment review.
Pharmacy technology is more layered. The PMR handles dispensing and patient records, while the retail/payment journey may run through a separate or integrated EPOS system.
For a busy reception desk or pharmacy counter, the biggest improvements can come from reducing the manual steps around the payment — not simply shaving a fraction off the processing rate.
Where supported, the amount can pass from your practice or EPOS software straight to the terminal rather than being keyed twice.
Fast, modern payment hardware with Wi-Fi and mobile connectivity options suited to busy front desks and counters.
Payment links and online collection can make deposits, outstanding balances and remote transactions easier to manage.
Connected payments can reduce mismatches and make it easier to reconcile card takings against the systems your team uses.
We look beyond the advertised rate at card mix, transaction fees, terminal charges and the true effective cost of the merchant account.
We review the current setup before recommending a change. If the existing provider or system is already right, we will say so.
Dental practices and pharmacies carry a surprisingly wide set of recurring commercial costs. Optima brings them into one place and does the supplier legwork where it is useful.
Rates, terminals, merchant statements, integration, remote payments and reconciliation.
Electricity and gas rates, contracts, renewal timing and supplier options.
Bill checks, consumption, current arrangement and alternative commercial routes where appropriate.
General waste plus clinical, sharps, pharmaceutical, sanitary, hazardous and other specialist streams.
Broadband, phone systems, business mobiles, resilience and the connectivity your systems rely on.
Review the front-of-house technology and payment workflow around the way the practice or pharmacy actually operates.
Check whether the rating position and available support are worth a closer look.
For qualifying owned or long-lease commercial property, identify whether embedded expenditure may have been missed.
For businesses making international payments, review the cost and practical way those transfers are handled.
Your PMS or PMR, EPOS, current card provider and any obvious commercial areas you want looked at.
Compatibility, charges, contract structure, connectivity, renewal timing and where unnecessary manual work sits.
Keep it, change it or revisit it later. We explain the position without forcing a switch.
We are not looking to manufacture a problem. A strong existing deal, reliable software and a supplier you trust are all useful information. The point is to understand the whole commercial position and only change what is genuinely worth changing.
If what you have read sounds relevant, upload one recent bill, statement or contract from the last three months. You do not need to gather everything — one document is enough for us to start understanding the current position.