Optima for dentists & pharmacies

Your systems. Your suppliers. One proper commercial review.

The best setup is not just about a cheaper card rate. It is about how payments, software, connectivity, utilities and day-to-day operating costs fit together.

We start by understanding what you already use. Then we look at where the admin, cost or unnecessary duplication really sits — without assuming everything needs changing.

✓ Independent review✓ No obligation✓ Keep what already works
Start with what you already use

Integration can be more valuable than a headline rate.

A payment terminal should not be another isolated device at reception or at the counter. Where the software supports it, payments can flow into the systems your team already uses, reducing duplicate entry, keying errors and end-of-day admin.

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Dental practices

UK dental practices commonly run on a small number of established practice-management systems. That gives us a very useful place to start the payment review.

Software of Excellence / EXACTOne of the UK’s largest installed dental PMS platforms, particularly across NHS and mixed practices.
DentallyA major cloud-native platform used across private, NHS, mixed and multi-site practices.
Aerona DentalEstablished cloud practice management across UK and Irish dental practices and groups.
R4 / Carestream and other PMSStill widely encountered. We check the exact setup and compatibility before recommending a payment route.
Confirmed integration opportunity: one of our payment partners publicly supports direct integration with Software of Excellence, Dentally and Aerona Dental. That can remove duplicate amount entry and make reconciliation considerably cleaner.
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Pharmacies

Pharmacy technology is more layered. The PMR handles dispensing and patient records, while the retail/payment journey may run through a separate or integrated EPOS system.

ProScript ConnectA leading UK community-pharmacy PMR, used across thousands of pharmacies and several major groups.
Cegedim Pharmacy ManagerA major PMR platform with its own pharmacy EPOS ecosystem and integrated front-of-shop options.
Positive Solutions AnalystLong-established PMR with Analyst EPOS and the combined Integrated Pharmacy System.
RxWeb & TitanImportant modern platforms, with Titan particularly strong in high-volume and automated workflows.
Why we check before promising an integration: PMR and EPOS are not the same thing. We map your actual PMR → EPOS → card terminal setup first, then confirm what can connect. That is more useful than claiming every pharmacy system integrates when it does not.
Payments deserve a proper review

Fast hardware is only the beginning.

For a busy reception desk or pharmacy counter, the biggest improvements can come from reducing the manual steps around the payment — not simply shaving a fraction off the processing rate.

Integrated payments

Where supported, the amount can pass from your practice or EPOS software straight to the terminal rather than being keyed twice.

Premium hardware

Fast, modern payment hardware with Wi-Fi and mobile connectivity options suited to busy front desks and counters.

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Remote payments

Payment links and online collection can make deposits, outstanding balances and remote transactions easier to manage.

Cleaner reconciliation

Connected payments can reduce mismatches and make it easier to reconcile card takings against the systems your team uses.

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Deep cost analysis

We look beyond the advertised rate at card mix, transaction fees, terminal charges and the true effective cost of the merchant account.

The right fit first

We review the current setup before recommending a change. If the existing provider or system is already right, we will say so.

The wider Optima review

Payments may start the conversation. We can look after the rest too.

Dental practices and pharmacies carry a surprisingly wide set of recurring commercial costs. Optima brings them into one place and does the supplier legwork where it is useful.

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Card Payments

Rates, terminals, merchant statements, integration, remote payments and reconciliation.

Business Energy

Electricity and gas rates, contracts, renewal timing and supplier options.

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Commercial Water

Bill checks, consumption, current arrangement and alternative commercial routes where appropriate.

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Waste & Recycling

General waste plus clinical, sharps, pharmaceutical, sanitary, hazardous and other specialist streams.

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Telecoms & Connectivity

Broadband, phone systems, business mobiles, resilience and the connectivity your systems rely on.

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EPOS & Technology

Review the front-of-house technology and payment workflow around the way the practice or pharmacy actually operates.

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Business Rates

Check whether the rating position and available support are worth a closer look.

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Capital Allowances

For qualifying owned or long-lease commercial property, identify whether embedded expenditure may have been missed.

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Foreign Exchange

For businesses making international payments, review the cost and practical way those transfers are handled.

How we approach it

Understand first. Recommend second.

1

Tell us what you use

Your PMS or PMR, EPOS, current card provider and any obvious commercial areas you want looked at.

2

We check the detail

Compatibility, charges, contract structure, connectivity, renewal timing and where unnecessary manual work sits.

3

You get a clear view

Keep it, change it or revisit it later. We explain the position without forcing a switch.

Already happy with your suppliers? Good.

We are not looking to manufacture a problem. A strong existing deal, reliable software and a supplier you trust are all useful information. The point is to understand the whole commercial position and only change what is genuinely worth changing.

Ready when you are

Now show us what you are working with.

If what you have read sounds relevant, upload one recent bill, statement or contract from the last three months. You do not need to gather everything — one document is enough for us to start understanding the current position.

Good starting documents: merchant statement, electricity or gas bill, waste invoice, water bill, broadband/telecom contract or a recent supplier renewal. PDF, photo or screenshot is fine through the secure Optima upload.